Alert Announcements

Friday, April 24, 2026

We are pleased to share that pharmacy operations at both East Bridgewater (1 Donalds Way) and Brockton (110 Liberty Street) are now open.

As we return to full service, our teams are prioritizing urgent prescriptions while working through prescriptions awaiting fulfillment. Thank you for your continued patience and support.

For new prescriptions, your provider can now send them to your preferred Signature Healthcare pharmacy location. For medication refills or general inquiries, please contact your preferred Signature Healthcare pharmacy during business hours. If you have not yet visited our Signature Healthcare East Bridgewater site, we encourage you to do so, it is fully operational and offers a convenient new option.

If you have prescriptions scheduled for ScriptCenter delivery, please contact a pharmacy team member to arrange delivery and confirm the courier’s arrival time at Signature Healthcare Brockton Hospital.

We appreciate your patience as we complete this transition back to full operations. Please don’t hesitate to contact either pharmacy location during business hours with any questions.

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PHARMACY LOCATIONS & HOURS

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Signature Healthcare Pharmacy – Brockton

110 Liberty Street, Brockton, MA 02301

Phone: 508-894-0399

Monday – Friday: 8:00 AM – 6:00 PM | Saturday: 8:00 AM – 1:00 PM

Signature Healthcare Pharmacy – East Bridgewater

1 Donalds Way, East Bridgewater, MA 02333

Phone: 508-894-0499

Monday – Friday: 8:30 AM – 5:00 PM | Closed Weekends




Wednesday, April 15, 2026

Signature Healthcare Brockton Hospital announces that it has officially lifted its Code Black status following the recent cybersecurity incident that impacted portions of its information systems. As of 8:00 AM, the emergency department, which has continued to serve walk-in patients throughout this incident, is now receiving ambulances.

“Needless to say, our priority is to ensure that all patients receive the highest caliber healthcare, particularly anyone experiencing a medical emergency, said Bob Haffey, CEO of Signature Healthcare Brockton Hospital. “We have reached this important milestone in system recovery
and restoration of services after the cyber incident as a direct result of the round-the-clock work of our staff, particularly our IT teams, clinical staff, and operational leaders. We are working closely with a team of outside experts who continue to guide us as we follow a phased approach
to ensure stability and security.”

The experts continue their forensic work on the incident. Some systems and processes remain offline and will continue to be restored over the coming days. We are grateful to our employees, partners, and community for their patience, flexibility, and dedication throughout this challenging time.

We will continue to provide updates as appropriate.


Friday, April 10, 2026

Latest Updates on Services at Signature Healthcare

  • The same safe and quality care you have always received here at Brockton Hospital, your safety and comfort are our top priority.
  • Currently the Patient Portal System is unavailable. Signature Healthcare is working to resolve this issue as soon as possible.
  • Inpatient Food Services will continue, and all dietary restrictions will be strictly adhered to. However, due to the current disruption, we are unable to accommodate special meal requests for patients without dietary restrictions.
  • All lab work and tests will continue to be performed but may be delayed.
  • Due to the interruption we are temporarily unable to fulfill requests for medical records.
  • For our visitors, the cafeteria is open. Please note that card payments are accepted at the self-service checkout stations, while the cashier is accepting cash only. An ATM is located in the lobby if needed.


Additional Updates:

  • Inpatient care and walk-in emergency services remain open; ambulance traffic is being diverted at this time.
  • Surgeries and procedures, including endoscopy, are continuing as scheduled.
  • Chemotherapy infusion services have resumed for all new patients and are being phased in for existing patients based on safety protocols. If you have questions, please contact the Greene Cancer Center directly.
  • Signature Medical Group and urgent care practices are open, though you may experience some delays.
  • Our retail pharmacies in Brockton and East Bridgewater are open for consultation but unable to fill prescriptions today. If you have questions about your medications due to this disruption, please contact our experts at 857-335-1678 for support.


    Tuesday April 7, 2026

    Latest Updates on Services at Signature Healthcare

    • Inpatient care and walk-in emergency services remain open; ambulance traffic is being diverted at this time.
    • Surgeries and procedures, including endoscopy, are continuing as scheduled.
    • Chemotherapy infusion services are canceled today (Tuesday, April 7); patients should contact the Greene Cancer Center to reschedule.
    • Signature Medical Group and urgent care practices are open; patients may experience some delays.
    • Our retail pharmacies in Brockton and East Bridgewater are open for consultation but unable to fill prescriptions today.


    Monday, April 6, 2026

    Signature Healthcare Experiences Cyber Security Incident

    Health System Continues Expert Care Using Alternate Documentation Methods

    April 6, 2026 (Brockton, MA) – Signature Healthcare and Signature Healthcare Brockton Hospital are currently responding to a cybersecurity incident that has affected certain information systems within our health system. Upon identifying suspicious activity within a portion of our network, we immediately activated our incident response protocols. We moved to down-time procedures to ensure high-quality patient care and safety. We are working with outside resources to help us investigate the incident and restore operations as quickly as possible.

    Inpatient and walk-in emergency services remain open using downtime procedures. 

    We are diverting ambulance traffic at this time. Surgeries and procedures such as endoscopy are continuing as scheduled.

    We are cancelling chemotherapy infusion services for cancer patients on Tuesday, April 7th. Patients should call the Greene Cancer Center to reschedule their treatments.

    Ambulatory physician practices and urgent care practices will be open Tuesday, April 7th. Patients may experience some delays as we work through these issues.

    We appreciate everyone’s patience as we deal with this unfortunate situation.

    Please continue to monitor our web site and social media for updates.