Telehealth Services

Telehealth Services

Virtual medical appointments offer patients a fast and convenient way see a healthcare provider. Virtual care can benefit patients with high risk for illness and those who have difficulty getting to appointments due to transportation needs.

All Signature Healthcare, Signature Medical Group patients can request a telehealth visit from their provider's office or the MyHealth patient portal – with no special equipment needed. The portal is patient-friendly and can be used on any device with internet access and a camera.

MyHealth patients can upload identification and insurance information, add or update personal information including emergency contacts, fill out questionnaires related to their health, and provide other information that helps the care team provide safer, more accurate care.

Once a virtual visit is scheduled, patients will receive an email confirmation with details about their upcoming appointment. Patients can simply click on the link using the MyHealth portal, agree to the consent form and get connected to their provider for a virtual visit. Click here to view the Patient Check-In guide for Telehealth Sessions.

Due to changing virtual visit regulations, a telehealth visit now requires live video instead of just a phone call. Video visits allow your provider to fully assess your condition and give more accurate care. In some cases, your provider may recommend an in-person visit instead of telehealth.

New patients can complete the Request an Appointment form and a representative will contact you during regular business hours. Patients must be enrolled in the MyHealth patient portal in order to participate in telehealth services. If you have technical questions, please contact our patient portal team at 1-855-6Portal (767825) or email