Service Above and Beyond

Service Above and Beyond

Wednesday, October 12, 2022

When a community member contacted Marsha Weiner, Manager of Behavioral Health for Signature Medical Group for advice and healthcare help for her and her husband, Marsha went above and beyond to connect the couple with local resources which could assist them. The woman was so thankful she sent a letter thanking Marsha for the compassionate service. Below are some excerpts from the letter:

Recently I called in desperate need of counseling for my husband and me due to some family troubles. I was crying and beside myself but did not consider this an immediately dangerous situation. I was fortunate enough to speak with Marsha Weiner. She is so compassionate. She managed to calm me down. I couldn’t breathe. Marsha has a very gentle manner about her. I knew I could trust her and that I was in the right hands.

Marsha understood and made numerous phone calls to her associates trying to find us help. Even on her day off, she provided me with her direct phone extension in case we got into trouble or just wanted to leave a message. NOW THAT IS SERVICE ABOVE AND BEYOND HER DUTIES.

Marsha is a tremendous asset to your facility. We just thought we should make you aware of the company representation she provided us.